bjj 999 Privacy Policy

1. Introduction and Scope

This privacy policy applies to all services, websites and mobile applications of the bjj 999 platform. By using any service of bjj 999, you are considered to have accepted the terms of this policy. The site is operated for users in Bangladesh, so all data practices described here are conducted in accordance with applicable laws and regulations of Bangladesh.

To learn more about us and understand how bjj 999 operates, read our About Us page. This privacy policy should be read together with our Terms and Conditions — the two documents together give a complete picture of the relationship between bjj 999 and its users.

2. Data Collection

bjj 999 collects user information from two main sources: (a) information provided directly by the user, and (b) information collected automatically during use of the service.

2.1 Information Provided Directly

Information you provide during account registration, deposit, withdrawal or support contact:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport number (if identity verification is required)
• bKash, Nagad, Rocket, Upay or bank account details (for processing transactions)
• Messages sent via support chat or email

2.2 Automatically Collected Information

When you use bjj 999, the following information may be collected automatically:

• IP address and device identification details
• Browser type and operating system
• Browsing patterns on the site and time spent on each page
• Game play history and betting data
• Login time and geographic location (at country level)

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, bjj 999 may occasionally receive information from legitimate third-party verification services. Such information providers operate under their own privacy policies.

3. Purpose of Data Use

Collected information is used for the following specific purposes:

• Account Management: Completing registration, verifying login and keeping accounts secure.
• Transaction Processing: Correctly completing deposit and withdrawal requests.
• Age and Identity Verification: Ensuring that only persons aged 21 or above are using the service.
• Customer Support: Providing assistance via live chat and email.
• Security and Fraud Prevention: Detecting unusual activity to keep accounts secure.
• Relevant Communications: Sending important notifications about bonuses, promotions or security.
• Service Improvement: Analysing user experience to improve the platform.
• Responsible Gaming: Identifying unusual playing patterns and providing necessary support.

bjj 999 never sells your information to third parties for commercial purposes.

4. Data Storage and Security

bjj 999 uses industry-standard technical measures to keep your information secure. All sensitive data is transmitted and stored using SSL (Secure Sockets Layer) encryption.

4.1 Technical Security Measures

• 256-bit SSL encryption for data transfers
• Encryption of data stored on servers
• Regular security audits and vulnerability assessments
• Two-factor authentication (OTP verification)
• Firewall protection to prevent unauthorised access

4.2 Data Retention Period

Data may be retained for as long as the account remains active and, after account closure, for as long as required to meet legal obligations. Transaction records are kept for the period specified under financial regulations.

5. Sharing Data with Third Parties

bjj 999 may share data with third parties in limited and specific circumstances. In each case, only the minimum necessary information is shared.

5.1 Payment Processing

Transaction-related information is exchanged with bKash, Nagad, Rocket, Upay and bank transfer service providers for deposits and withdrawals. This information is used solely to complete the payment.

5.2 Technology Partners

Game providers including Pragmatic Play, PG Soft, Evolution, JILI and Spribe receive the minimum information needed to operate their games correctly. These organisations have their own privacy policies.

5.3 Legal Obligations

Information may be provided to authorities to comply with court orders or applicable law. In such situations, bjj 999 does not provide any information beyond what is legally required.

5.4 What Is Not Shared

bjj 999 never:

• Sells personal information to advertisers
• Shares financial information with unrelated third parties
• Provides information to other companies for marketing purposes

6. Cookies and Tracking

The bjj 999 website uses cookies and similar technologies. Cookies are small text files stored in your browser or on your device.

6.1 Types of Cookies

• Essential Cookies: Used to maintain login sessions, save language preferences and provide basic security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: Used to remember your preferences and settings, so you do not have to reconfigure everything each time you log in.
• Analytics Cookies: Used to understand which parts of the site are used most, so the experience can be improved. Data collected is fully anonymous.

6.2 Cookie Controls

Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may cause some features of the site to stop working correctly.

7. Your Rights

Every user registered with bjj 999 has several rights over their own information. Contact the support team to exercise these rights.

• Right to Access: You may request to know what information bjj 999 holds about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your information in certain circumstances, though where legal obligations exist, not all information may be removable.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Opt Out of Marketing: Contact support to stop promotional messages, or use the unsubscribe link in messages.

To learn about responsible gaming tools and limit-setting options, visit our Responsible Gaming page — it covers deposit limits, self-exclusion and taking a break in detail.

8. Children's Privacy

bjj 999 strictly does not provide services to anyone under the age of 21. We do not knowingly collect any information from minors. If someone opens an account using a false age and this is later proven, that account will be closed and any decision regarding the return of deposited funds will be made in accordance with the terms and conditions.

If you believe that a minor has opened an account on bjj 999, please notify our support team immediately.

9. Policy Changes

bjj 999 reserves the right to update this privacy policy as needed. If significant changes are made, notice will be sent to the registered email address or posted on the site. Continued use of the service after any changes will be taken as acceptance of the updated policy.

The date of each update will be noted in the "Last Updated" section at the top of this page. For more details on the general terms of the service, read our Terms and Conditions.

10. Contact

If you have any questions about this privacy policy or wish to exercise your rights regarding your information, please contact us. Our support team provides assistance in both Bengali and English.